Being at university and living in a different country can cause stress and anxiety—but you are not alone. There are many services and resources on campus and off campus that can help improve your physical and mental health.
If you have questions about our list of resources list, email undergrad@psych.ubc.ca.
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General Information
Early Alert
Faculty in the Department of Psychology participate in the Early Alert program, which helps us support students who are struggling in life and/or school. More information
Campus Lightbox
Campus Lightbox centralizes information about mental health and wellbeing resources on campus, and how students can best access them. More information
Health and Wellness
The Faculty of Arts has complied a list of health and wellness support options available to students. More information
UBC’s Student Health and Dental Plan (Studentcare)
Studentcare covers 100% of the cost of a registered psychologist or clinical counsellor up to $300 per year. Eligible prescription drugs are covered up to 80%. All students who pay AMS fees are automatically covered. More information
Emergency Resources
If you feel you or someone else might be in danger of hurting themselves or someone else, call 9-1-1 or go to your nearest Emergency Room right away.
Resource | Where and When | Services | Cost |
---|---|---|---|
UBC Hospital Urgent Care Centre Phone: (604) 822-7662 OR 9-1-1 OR (604) 822-2222 (campus security) | UBC Hospital Koerner Pavilion 2211 Wesbrook Mall Vancouver, BC V6T 2B5 Every day 8am-10pm |
| Free |
Vancouver General Hospital Emergency Phone: (604) 875-4111 Ext. 55657 OR any hospital emergency room Phone: 9-1-1 | Vancouver General Hospital, Segal Family Health Centre, Level 1 803 West 12th Avenue Vancouver, BC V5Z 1M9 24/7, 365 days/year |
| Free |
Vancouver Access & Assessment Centre Phone: (604) 675-3700 (24-hour crisis line, 365 days/year) | Vancouver General Hospital Segal Family Health Centre, Level 1 803 West 12th Avenue Vancouver, BC V5Z 1M9 24/7, 365 days/year |
| Free – Should be covered by BC MSP |
SAFER Counselling Services Phone: (604) 675-3700 Brochure | Vancouver General Hospital Segal Family Health Centre, Level 1 803 West 12th Avenue Vancouver, BC V5Z 1M9 Access & Assessment Centre (which handles referrals) open 24/7 |
| Free – Should be covered by BC MSP |
BC Crisis Centre Website Phone: (604) 872-3311 Crisis Line: 1-800-784-2433 Mental Health Support Line: 310-6789 (no area code) Crisis Chat | Online or by phone |
| Free |
VictimLinkBC Toll Free Line: 1-800-563-0808 TTY for hard-of-hearing: Call (604) 875-0885 Text (604) 836-6381 | By phone Available 24/7 |
| Free |
Distress Line Toll Free Line: 1-800-SUICIDE (784-2433) | By phone Available 24/7 | If you are in distress and may hurt yourself, or are worried about someone else’s safety, call this number. | Free |
KUU-US Crisis Line Society Website Adult/Elder: (250) 723-4050 Child/Youth: (250) 723-2040 | Online or by phone Available 24/7 | Aboriginal students throughout BC may call this number to receive 24/7 support when in distress. | Free |
Wellbeing Resources
Name, Website, and Contact Information | Where and When | Services | Cost |
---|---|---|---|
UBC Counselling Services Website Phone: (604) 822-3811 | Brock Hall 1874 East Mall Room 1040 First Nations Longhouse 1985 West Mall Lower Mall Research Station 2259 Lower Mall Room 358 Oak Street Campus Children’s and Women’s Health Centre of BC 4500 Oak Street Check website for walk-in hours |
| Free for students |
Student Health Services Website Phone: (604) 822-7011 Email: student.health@ubc.ca | UBC Hospital 2211 Wesbrook Mall Koerner Pavilion Room M334 Most weekdays 8am-4pm |
| Free |
UBC Wellness Centre (Student Services) Website Phone: (604) 822-8450 Email: wellness.centre@ubc.ca | Wellness Centre 6138 Student Union Boulevard Room 1301 Most weekdays 10am-5pm Check the calendar on the website for daily peer hours and events |
| Free |
Sexual Violence Prevention and Response Website Phone: (604) 822-1588 Email: svpro.vancouver@ubc.ca | Orchard Commons 6363 Agronomy Road Room 4071 Mon to Fri 8:30am-4:30pm |
| Free |
AMS Peer Support Website Phone: (604) 822-9246 Email: peersupport@ams.ubc.ca | AMS Nest 6133 University Boulevard Monday-Thursday 9am-7:30pm Friday 9am-4:30pm |
| Free |
AMS Sexual Assault Support Centre (SASC) Website Phone: (604) 827-5180 Email: sasc@ams.ubc.ca | AMS Nest 6133 University Boulevard Room 3127 Every day 8am-10pm |
| Free |
The Kaleidoscope Website Email: info@the-kaleidoscope.com | Buchanan Building General Public: BUCH D214 Wednesdays 6-7pm PUG: WOOD B75 Mondays 5-6pm SHARE: IBLC 461 1st Monday of each month Check the website as group times and locations change frequently! |
| Free |
AMS Food Bank Website Phone: 604 822-2371 Email: foodbank@ams.ubc.ca | Life Building 6138 Student Union Blvd Room 0032 Monday: 10AM-4PM Thursday: 10AM-6PM |
| Free |
UBC Recreation Website Phone: (604) 822-6000 (for intramurals inquiries) Email: fitness.programs@ubc.ca (for fitness program and personal training inquiries) | Various locations and hours depending on the activity or service |
| Various |
Mindfulness & Meditation Website | Online/various locations and hours |
| Various |
Mood Disorders Website Phone: (604) 822-7512 | Djavad Mowafaghian Centre for Brain Health |
| Various |
Name, Website, and Contact Information | Where and When | Services | Cost |
---|---|---|---|
CounsellingBC.com Website | Online Location and hours depend on the psychologist or counsellor |
| Free to use the website Psychologist/ counsellor rates vary |
BC Psychological Association Website Phone: (604) 730-0522 Contact Form | Online Location and hours depend on the psychologist |
| Free to use the website Psychologist rates vary (current average rate is about $200/hour, but can have sliding scales) |
Vancouver Recovery Club Website Phone: (604) 708-9955 Email: info@vancouverrecoveryclub.com | Main & Broadway 2775 Sophia Street Vancouver, BC V5T 3L1 24-hour drop-in and referral centre |
| Free |
Battered Women’s Support Services Website Crisis Line: (604) 687-1867 Email: information@bwss.org | Commercial Drive 1424 Commercial Drive Vancouver, BC V5L 5G2 Crisis & intake hours: Weekdays 10am-5pm + Wednesday 10-8pm Contact for counselling hours |
| Free |
Family Services of Greater Vancouver Website Phone: (604) 731 4951 | Various locations Commercial Drive 201-1638 East Broadway Vancouver, BC V5T 3E2 Richmond The Caring Place 250-7000 Minoru Blvd Richmond, BC V6Y 3Z5 Burnaby/New West 321 Sixth Street New Westminster, BC V3L 3A7 Surrey 15355 102A Avenue Surrey, BC V3R 7K1 |
| Sliding scale depending on household income and counsellor ($75-125/hour) |
Burnaby Family Life Website Phone: (604) 659-2205 Email: bfl_info@burnabyfamilylife.org | Burnaby 102-2101 Holdom Ave Burnaby, BC V5B 0A4 |
| Group counselling is by donation |
Name, Website, and Contact Information | Services | Cost |
---|---|---|
UBC Student Services Website |
| Free |
MindHealthBC Website |
| Free to use the website Individual services may vary |
Foundry Website |
| Free |
Anxiety Canada Website |
| Free |
Kelty’s Key: Online Therapy Website Phone: (604) 675-3700 |
| Free |
BC Crisis Centre Website Phone: (604) 872-3311 Crisis Line: 1-800-784-2433 Crisis Chat |
| Free |
KUU-US Crisis Line Society Website Adult/Elder Crisis Line: (250) 723-4050 Child/Youth Crisis Line: (250) 723-2040 Toll Free Line: 1-800-588-8717 Email: kuu-usexecutivedirector@shaw.ca |
| Free |
BC Alcohol and Drug Information and Referral Service Lower Mainland Phone: (604) 660-9382 Toll Free: 1-800-663-1441 Website |
| Free |
MindShift Website iOS Download (iTunes Store) Android Download (Google Play Store) |
| Free |