Being at university and living in a different country can cause stress and anxiety—but you are not alone. There are many services and resources on campus and off campus that can help improve your physical and mental health.
Services and supports to help you
General information and support
Emergency resources
If you feel you or someone else might be in danger of hurting themselves or someone else, call 9-1-1 or go to your nearest Emergency Room right away.
| Resource | Where and When | Services | Cost |
|---|---|---|---|
| UBC Hospital Urgent Care Centre Phone: 604-822-7662 OR 9-1-1 OR 604-822-2222 (campus security) | UBC Hospital Koerner Pavilion 2211 Wesbrook Mall Vancouver, BC V6T 2B5 Every day 8am-10pm |
| Free |
| Vancouver General Hospital Emergency Phone: 604-875-4111 Ext. 55657 OR any hospital emergency room Phone: 9-1-1 | Vancouver General Hospital, Segal Family Health Centre, Level 1 803 West 12th Avenue Vancouver, BC V5Z 1M9 24/7, 365 days/year |
| Free |
| Access and Assessment Centre (AAC) Website Phone: (604) 675-3700 (24-hour crisis line, 365 days/year) | Vancouver General Hospital Segal Family Health Centre, Level 1 803 West 12th Avenue Vancouver, BC V5Z 1M9 24/7, 365 days/year |
| Free – Should be covered by BC MSP |
| BC Crisis Centre Website Phone: 604-872-3311 Crisis Line: 1-800-784-2433 Mental Health Support Line: 310-6789 (no area code) Crisis Chat | Online or by phone |
| Free |
| VictimLinkBC Website Toll Free Line: 1-800-563-0808 TTY for hard-of-hearing: Call:604-875-0885 Text: 604-836-6381 | By phone Available 24/7 |
| Free |
| Distress Line Toll Free Line: 1-800-SUICIDE (784-2433) | By phone Available 24/7 | If you are in distress and may hurt yourself, or are worried about someone else’s safety, call this number. | Free |
| KUU-US Crisis Line Society Website Adult/Elder: 250-723-4050 Child/Youth: 250-723-2040 Toll free: 1-800-588-8717 Métis Line: 1-833-638-4722 | Online or by phone Available 24/7 | BC Indigenous students may call this number to receive 24/7 support when in distress. | Free |
Wellbeing resources
| Name, Website, and Contact Information | Where and When | Services | Cost |
|---|---|---|---|
| UBC Counselling Services Website Phone: 604-822-3811 | Brock Hall 1874 East Mall Room 1040 First Nations Longhouse 1985 West Mall Lower Mall Research Station 2259 Lower Mall Room 358 Oak Street Campus Children’s and Women’s Health Centre of BC 4500 Oak Street Check website for walk-in hours |
| Free for students |
| Student Health Services Website Phone: 604-822-7011 Email: student.health@ubc.ca | UBC Hospital 2211 Wesbrook Mall Koerner Pavilion Room M334 Most weekdays 8am-4pm |
| Free |
| UBC Wellness Centre (Student Services) Website Phone: 604-822-8450 Email: wellness.centre@ubc.ca | Wellness Centre 6138 Student Union Boulevard Room 1301 Most weekdays 10am-5pm Check the calendar on the website for daily peer hours and events |
| Free |
| Sexual Violence Prevention and Response Website Phone: 604-822-1588 Email: svpro.vancouver@ubc.ca | Orchard Commons 6363 Agronomy Road Room 4071 Mon to Fri 8:30am-4:30pm |
| Free |
| AMS Peer Support Website Phone: 604-822-9246 Email: peersupport@ams.ubc.ca | AMS Nest 6133 University Boulevard Monday-Thursday 9am-7:30pm Friday 9am-4:30pm |
| Free |
| AMS Sexual Assault Support Centre (SASC) Website Phone: 604-827-5180 Email: sasc@ams.ubc.ca | AMS Nest 6133 University Boulevard Room 3127 Every day 8am-10pm |
| Free |
| The Kaleidoscope Website Email: info@the-kaleidoscope.com | Check the website as group times and locations change frequently! |
| Free |
| AMS Food Bank Website Phone: 604-822-2371 Email: foodbank@ams.ubc.ca | Life Building 6138 Student Union Blvd Room 0032 Monday: 10AM-4PM Thursday: 10AM-6PM |
| Free |
| UBC Recreation Website Phone: 604-822-6000 Email: fitness.programs@ubc.ca | Various locations and hours depending on the activity or service |
| Various |
| Mood Disorders Centre Website Phone: 604-822-7512 | Djavad Mowafaghian Centre for Brain Health |
| Various |
| Name, Website, and Contact Information | Where and When | Services | Cost |
|---|---|---|---|
| CounsellingBC.com Website | Online Location and hours depend on the psychologist or counsellor |
| Psychologist/ counsellor rates vary |
| BC Psychological Association Website Phone: 604-730-0522 | Online Location and hours depend on the psychologist |
| Psychologist rates vary (current average rate is about $200/hour, but can have sliding scales) |
| Battered Women’s Support Services Website Crisis Line: 604-687-1867 Email: information@bwss.org | Commercial Drive 1424 Commercial Drive Vancouver, BC V5L 5G2 Crisis & intake hours: Weekdays 10am-5pm + Wednesday 10-8pm Contact for counselling hours |
| Free |
| Family Services of Greater Vancouver Website Phone: 604-731 4951 | Various locations Commercial Drive 201-1638 East Broadway Vancouver, BC V5T 3E2 Richmond The Caring Place 250-7000 Minoru Blvd Richmond, BC V6Y 3Z5 Burnaby/New West 321 Sixth Street New Westminster, BC V3L 3A7 Surrey 15355 102A Avenue Surrey, BC V3R 7K1 |
| Sliding scale depending on household income and counsellor ($75-125/hour) |
| Burnaby Family Life Website Phone: 604-659-2205 Email: bfl_info@burnabyfamilylife.org | Burnaby 102-2101 Holdom Ave Burnaby, BC V5B 0A4 |
| Group counselling is by donation |
| Name, Website, and Contact Information | Services | Cost |
|---|---|---|
| MindHealthBC Website | Make it easy to connect with information and resources for those struggling with depression, anxiety or other mental health or substance abuse conditions. Find help and resources for yourself or someone you know. Take a short screening quiz to get tailored advice and resources. The quiz will not give you a diagnosis. Bounce Back Online self-help programs and full programs with telephone coaching. | Individual services may vary |
| Foundry Website | Website with information to support young people aged 12-24 and their families with easy access to care across and variety of issues including anxiety and depression, reaching a family doctor, stress, etc. Offers in-person counselling, peer support, primary care, social services, and educational resources to youth ages 12-24 | Free |
| BC Crisis Centre Website Phone: 604-872-3311 Crisis Line: 1-800-784-2433 Crisis Chat | 24/7 Distress Phone Services are free and available to 2 million people on the Lower Mainland, Sea-to-Sky corridor, Sunshine Coast and in Powell River. Crisis Chat for youth and adults in distress where they can access free, confidential, non-judgmental support (noon – 1am, 7 days a week) from dedicated volunteers, supported by a small team of professional staff. | Free |
| KUU-US Crisis Line Society Website Adult/Elder Crisis Line: 250-723-4050 Child/Youth Crisis Line: 250-723-2040 Toll Free Line: 1-800-588-8717 Email: kuu-usexecutivedirector@shaw.ca | A 24 hour BC Indigenous crisis line for Adults/Elders and Children/Youth. Risk Assessments Safety Monitoring 24 hour Crisis Mobile Outreach (Funded by BC Gaming Policy & Enforcement Branch) H.O.P.E and HOMEFULNESS* Programs Weekend Indoor and Mobile Outreach Transitional Housing Drop In Services Fresh Start Program New Beginnings Program Community Voicemail Program | Free |
| MindShift Website | Anxiety management app Includes basic information on anxiety, checklists to help you learn more about your own anxiety, cognitive-behavioural strategies for managing your anxiety, and relaxation exercises | Free |
