HSP Participant Resources

The HSP How-To Guide

This handy guide includes step-by-step instructions for creating an HSP account and getting started. It also includes tips to prevent difficulties with the system down the road. Download the HSP How-To Guide (PDF).

How-To Videos

  1. Creating an account
    A video demonstrating how to efficiently and correctly create an HSP account.
  2. Signing up for a study
    This video goes into the details and information necessary to sign up for a study and allocate the credit(s) to the correct course.
  3. Reallocating credits
    This video demonstrates the process of rearranging or reallocating earned credits to different courses.


No, HSP course credits are not transferable. HSP course credits are recorded at the end of the course term and then cleared from the HSP system and cannot be reused.

No, HSP course credits cannot be split when the credits come from one instance of participation. For example, in a study that awarded three credits, all three of those credits can only go to one class.

You can view your recorded course credits for the current calendar year using the HSP Credits Lookup Form. Course credits for the current course term in session are recorded and posted at the end of each term.

Under the My Profile tab you can make changes to your courses by selecting [Change Courses]. Use the CTRL/Mac key to select more than one course from the list. Unless required, do not remove any courses with assigned credits.

You can sign up and complete no more than 1 credit hour of online study per term. Your remaining credit hours must be for studies taking place in psychology department laboratories (in-lab studies). When signing up, if you receive the message stating you "exceed the maximum number of Credits from Online Studies", this means you have already signed up or completed 1 credit hour from Online Studies.

Check your junk mail filtering setup and add hspadmin[at]psych.ubc.ca and ubc-psych-admin[at]sona-systems.net to your email address safelist. Use the lost password option at http://ubc-psych.sona-systems.com to send your password info again.

Course credits can be reassigned from the "My Schedule/Credits" tab and by selecting [Reassign] and then selecting a course for credit. See “Reallocating Credits” video for further details.

No studies are displayed since there are no open time slots. Login to your user account periodically to check for new time slot openings.

Typically the last day of classes, after 4pm, the HSP system closes for the term. Check term schedules and dates for further reference.