Adobe PDF files

Certain Adobe PDF documents aren’t opening properly when trying to open them while browsing the web. If you get a window that looks like the image below keep reading for instructions. You must open the file in Adobe Reader to be able to view it.

To open PDF documents that are having difficulties opening in a web browser:

  1. Download the file to your computer. Right click on the link to the file and click Save link as
  2. Select a location and choose a name if you wish to rename
  3. When the download completes your browser may highlight the download like this:


  1. Normally when you click on the file name from within the browser it will open in a new tab, which is your web browsers attempt at rendering the document. To avoid this, click the down arrow and open in Finder (Mac) or Explorer (PC).
  2. If the browser does not highlight the downloaded file, navigate to where you saved it in Finder or Explorer.
  3. Open the file using Adobe Reader. You can download here if you don’t have it. Most other free pdf viewers will also have difficulties opening these files including Preview on Mac.
  4. Most free Adobe PDF reader programs do not allow you to save any changes you make or text you add to the majority of PDF forms. You may need Adobe Acrobat Pro to save changes. Please contact the Helpdesk about acquiring a license if you need this software.