Research Computing Support

Research computing support is broken into two categories: General Research Computing (GRC) and Advanced Research Computing (ARC).

General Research Computing:

General research support is provided directly by members of the Psychology IT team. We provide:

  • Research equipment support
  • Research software installation and support (local)
  • Basic script and error troubleshooting
  • Design consulting

Please send your requests to helpdesk@psych.ubc.ca and your support will be directed as needed. Please include “research support” in the subject line.

Advanced Research Computing:

Compute Canada is a national organization that provides computing resources for researchers across Canada, sponsoring national and regional initiativesMost resources that fall into the advanced computing category will first require a Compute Canada login, called a CCRI. Once you have a CCRI, you can then apply for an account with the regional organization, WestGrid. Many of the resources available through Westgrid are hosted on campus, and supported locally by UBC ARC. While Compute Canada offers plenty of resources, we recommend looking at WestGrid’s options as a starting point for computing.

Getting started: This mini-webinar explains in detail what ComputeCanada/Westgrid can offer and how to begin using the available services. We strongly recommend starting with the webinar, however quick details are included below.

How do we create an account?

A PI must first register with Compute Canada:

<https://computecanada.ca/index.php/en/apply-for-an-account>.

Once one is signed up as a supervisor, you will then receive a CCRI identifier and can then apply for a Westgrid account:

<https://portal.westgrid.ca/>

Once you have a CCRI identifier you can also provide that to any of your researchers that will be using the resources. They can then apply for a Compute Canada account and then a Westgrid account.

Westgrid support is available to Faculty, Graduate students, Postdoctoral fellows and researchers. For researchers performing serious computational research requiring Linux software libraries, toolkits, bulk storage, data archival, virtual servers, computing clusters, we highly recommend you start by checking out Westgrid’s freely provided resources. Additionally, UBC’s ARC unit now provides WestGrid support directly for the UBC community.

Extensive Research Software List: Free Access
https://www.westgrid.ca/support/software

Computing Clusters: Free Access
https://www.westgrid.ca/support/systems

Secure Cloud Storage – 50GB Free 
https://www.westgrid.ca/resources_services/data_storage/cloud_storage

Video Collaboration
https://www.westgrid.ca/support/collaboration

Compute Canada
In addition to Westgrid’s offerings, Compute Canada has competing and complimenting research resources available to researchers for free.

https://www.computecanada.ca/research-portal/accessing-resources/available-resources/

• large scale computation
• large memory machines
• accelerated systems (GPUs)
• scientific gateways, portals, etc.
• cloud services
• high-throughput storage and compute systems
• archival storage

UBC ARC 

UBC also provides direct support for Advanced Research Computing. UBC ARC is a free service supporting the high-performance computing and data management needs of UBC researchers. Their experienced, dedicated team provides consultation, expertise, and access to cyberinfrastructure. However, if you have not contacted them previously, please ensure you have consulted Psychology IT before engaging with ARC.